We know that your Jacob & Co. watch is important to you and understand that the sentimental value more often than not outweighs the monetary value. Our expert watchmakers strive to make sure your watch can be worn for many years to come.
Not only can we take preemptive measures to keep your watch running for a long time, but we can restore watches that have seen better days. We are willing to hunt for rare parts. We have done many repairs that others have given up on. No job is too big or too small and we can do any repair on any watch. Our repairs can be as simple as a tune up, pin replacement, or band replacement, and can be as complicated as a dial refinish, a band/case polish, movement clean and overhaul and even a complete restoration.
We have a simple process for mailing your watch to us, our estimates are free and we offer free return shipping on repaired watches.
The most common problems we see with watches are low or dead batteries, broken crystals, band wear and tear, and dead movements. Other common repairs include a broken crown (the knob that sets the time) numbers, hands or other dial markers that have come loose. Whether your quartz repair is common or rare, we will be able to fix it for you.
The most common problems we see in mechanical watches are broken crystals, band wear and tear, and a non-working movement. This type of movement requires a full-service clean and overhaul which consists of taking the entire movement apart, clean each tiny piece in a ultrasonic cleaner, re oil, re assemble and put back together, there may be damaged parts that will be determined during your free estimate. Other common repairs to all mechanical watches are broken stem and crown, or numbers, markers or hands that have come loose. Whether your mechanical repair is common or vintage rare, we will be able to fix your watch for you.
Times Ticking began in 1983 as a retail store and repair center for watches and clocks.
We have expanded over the years to more retail stores and a separate repair center that accepts watches from all over the world. We have personalized customer service, which we are very proud of, and feel that this is what sets us apart. We have an extremely high customer satisfaction rate and also a high return customer rate.
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